Jorge Valchez is an organizational development consultant at International Chocolate, Inc., a (fictional) confectionery company. A few years ago, he picked up a copy…

Your management team has been working on creating a causal loop diagram that describes the challenges of launching a new product (sec “Two Product…

When my nephew was eight weeks old, my brother began playing a game with him. He would slowly open and close his hand while moving…

We live in an age of spreadsheets. From tracking expenses to projecting future revenue streams, spreadsheet software packages have become an invaluable tool for many…

Using causal loop diagrams or systems archetypes to explore a significant organizational problem can be an eye-opening experience. As a team works through the…