In the “classic” systems thinking approach, a group uses mapping and modeling to help explain an important behavior over time. While we occasionally encounter…

Why are attempts to transform organizations usually painful and so often unsuccessful? Why is it that, even when leaders recognize the value of the…

In the streets of Seattle, Washington, last year, the world witnessed a striking expression of social concern. An array of highly disparate groups —…

Making individual mental models explicit is only one step toward fostering organizationwide learning. Since perceptions of reality can vary widely among different people in…

If the element in greatest evidence in a school system is “young people,” and the second most prevalent feature is “desks,” surely a close…

There is a full array of systems thinking tools that you can think of in the same way as a painter views colors many…

For the past 15 years or so, I have told audiences a story about how my perception of what determines good business performance has…

Although the parable of the boiled frog has become a familiar story in organizational learning circles, it does not yet seem to prevent organizations…

Peasants in southwest France have been selling smelly but delicious black truffles to restaurants for more than $600 a kilo (2.2 lb). Not surprisingly,…

Consider all the learning that occurs as people move from place to place inside and outside an organization, carrying insights and ideas from one…