Category: Articles

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How Can We Solve Our Toughest Problems Peacefully?

For the past 15 years, I have focused all of my attention on answering one question: How can we solve our toughest problems peacefully? …

Conversational Leadership: Thinking Together for a Change

AUTHORS’ NOTE: We’d like to thank and honor Carolyn Baldwin, a pioneering educator and World Café host, for coining the phrase “conversational leadership”; strategic illustrator …

Systems Methodology

Daily, we are exposed to information from a multitude of sources: the media, newspapers, radio, T. V., and the Internet. Generally this kind of …

Managing in the Knowledge Era

The world economy is in the midst of a profound change—one that is creating huge shifts in the way companies are organizing to provide …

Learning Organizations: The Promise and the Possibilities

This year’s annual Systems Thinking in Action Conference explored both the promise and the reality of the learning organization through the theme, “Learning Organizations …

Fine-Tuning Your Causal Loop Diagrams—Part II

Distinguish Between Actual and Perceived Conditions Perceptions and reality often differ, and it is usually important to capture these differences in your causal diagrams. The …

The Sustainability Challenge: Ecological and Economic Development

Imagine picking up a newspaper and reading that the country’s largest petroleum company has petitioned the government to increase the gasoline tax at the …

From Fragmentation to Integration: Building Learning Communities

We live in an era of massive institutional failure,” says Dee Hock, founder and CEO emeritus of Visa International. We need only look around …

Solving, Not Attacking, Complex Problems: A Five-Stage Approach Based on an Ancient Practice

Organizations today suffer from a severe disability when it comes to solving problems. In virtually every organization, regardless of mission and function, people are …

Strategic Questions: Engaging People’s Best Thinking

Stop asking so many questions,” many children hear at home. “Don’t give me the question, give me the answer,” many students hear at school.