The first part of this article, which appeared in the previous issue of The Systems Thinker (May 2010, Vol. 21 N. 4), introduced the “people-in-context”…

For the past 15 years or so, I have told audiences a story about how my perception of what determines good business performance has…

We are living on the knife’s edge of one of those rare and momentous turning points in human history. Liveable lives for our grandchildren,…

The topics elementary- and middle-school students today study are complex and often difficult to understand. Seldom is an issue as simple as it appears…

I grew up and was educated in Rome, Italy. The European didactic style tends to be more theoretical and less interactive than that of…

As a writer, on a handful of occasions, I’ve produced work that stands far above everything else I’ve written. This work has a special…

Consider all the learning that occurs as people move from place to place inside and outside an organization, carrying insights and ideas from one…

It’s a good thing we have comfort zones, those ways of acting and thinking that do not cause us stress or require much thought.

Have you ever been caught in a situation where you felt that things were going well beyond what you intended, but you felt powerless to…

Suppose you have just been appointed the CKO—Chief Knowledge Officer—of your organization. You are responsible for managing the company’s knowledge capital, including how it…