Category: Articles

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The Fifth Discipline Fieldbook: A Guide to the Learning Organization

Jorge Valchez is an organizational development consultant at International Chocolate, Inc., a (fictional) confectionery company. A few years ago, he picked up a copy …

How to See “Structure”

You have probably already learned about the importance of distinguishing among events, patterns, and structure. But still, you may be finding it difficult to …

Communities of Practice: Learning as a Social System

You are a claims processor working for a large insurance company. You are good at what you do, but although you know where your …

Introducing Systems Thinking into Your Organization

So you’ve read The Fifth Discipline, attended the Pegasus “Systems Thinking in Action” Conference, bought simulation software, and created your first computer models. You’re …

Everyone’s Problem to Solve: Systems Thinking Cross-Functionally

Several years ago, I was approached by a California-based software firm focused on electronic design automation. Their software enabled hardware engineers to efficiently design …

The Systems Orientation: From Curiosity to Courage

Systems thinking is different from most other problem-solving tools because it takes into account the fact that we are a part of the system …

The Blind Men and the Elephant

The parable of the blind men and the elephant illustrates how our individual perceptions (what Peter Senge calls our “mental models”) can lead to …

The Evolution of a Shared Vision

Margaret Wheatley describes vision not just as a destination but as a field that permeates the organization, affecting all employees who bump against it.

Building Communities of Commitment

Creating learning organizations takes more than a collection of individuals working toward the same cause; it requires building a community of learners who are …

Creating Business Results Through Team Learning

As of 1993, Sigma Tech (a fictional name) was one of the most successful small corporations in the U.S. The company’s business was both …