Consider an all-too-familiar vignette that probably occurs daily in organizations around the world. This scenario has been referred to as the “Catch-22” of change.

TEAM TIP When your team or organization seems trapped in a vicious cycle, work together to be sure that your interventions aren’t compounding the…

At one point in the book The Machine that Changed the World (Womack, Jones, and Roos, 1990), the authors compare the way cars are…

Politicians have long adopted marketing strategies from the business world. Now, with the rise of competition on the Internet, Web-based enterprises seem to be…