Category: Articles

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Applying Lessons from Public Health to Organizational Change

When beginning an organizational change, we hope it will spread like wildfire, yet we often find ourselves struggling to light the kindling. Organizations change…

“Complexipacity”: Reinventing Information Work to Enhance Productivity

An estimated 175,000 patents were granted to the U.S. last year, including more than 25,000 software patents (a new record). Concomitantly, more than 2,500…

Leading Innovation: A Five-base Game

Over the last several years, the concept of innovation has increasingly been recognized as a key factor for business success. Where in the past,…

In the Shadow of Windmills

Walking toward the end of the peninsula, it is hard to miss Hull Wind 1: a 200-foot-tall light gray tower, its three sword-like blades…

When Change Happens Suddenly, Dramatically, and Mercilessly

TEAM TIP Reinforcing loops can create momentum in either an advantageous or a detrimental direction. Look for harmful loops at work in your setting…

Trouble in the Golf Industry: Using Systems Thinking To Climb Out of the Sand Trap

Have you been out on the links lately? If so, you’re not alone. In many ways, golf as a sport seems to be experiencing…

From Boom to (Block)Bust(er): Challenges in the Video-Rental Industry

Video renters visiting their local Blockbuster Video outlet have noticed something over the past year or two: They don’t have as much trouble getting…

Dialogue-Based Forums for Healthcare Organizations

Although people in most industries can fall prey to organizational dynamics based on advocacy, power and control, personal agendas, and blame, nowhere is this…

Will Obama Walk the Learner’s Path?

These lines, from three American presidential inaugural addresses, are arguably the most famous from the 56 such speeches given since 1789. At the start…

The Kaospilots: School of Societal Change, Business Creativity, and Personal Mastery

Imagine you attend an educational institution where your ideas are supported and anything seems possible. Imagine that, as a student, you are valued as…