Category: Articles

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Multiple Truths: Dialogue for Aligning Vision at Hindustan Petroleum

Hindustan Petroleum Corporation Limited is the second-largest marketing and oil refining company in India, with more than 11,000 employees, an annual turnover of more…

Mindshift on Meetings—Part 2

Let’s say that we have reinvested ourselves in meetings as an integral part of our work and taken responsibility for being present and active…

Opening Space for Virtual Global Collaboration

on Saturday, May 9, 2009, approximately 50 people from around the world logged into a Skype Chat for the opening session of a virtual…

Chasing the Innovation “Butterfly” with Systems Thinking

Product development is a complex dynamic system buffeted by numerous uncertainties. Seemingly small changes in product features or a slight repositioning of a firm’s…

Systemic Board Governance: Creating Virtuous Cycles of Impact

During these difficult times, nonprofit organizations often provide the backbone to many communities, offering a much-needed safety net for those in need. Behind the…

Visibility Works”: Implementing ISO/QS 9000

Many companies are pursuing registration to the international Quality System Standard known as ISO 9000. This standard is based on a quality model used…

The Tall Order of Taming Change

The world has never been certain – the unknown, unexpected, and unimagined have long been central to the human drama. Still, two themes emerged…

Picture This: Using Learning Pictures to Create Shared Mindset

When interviewed recently about the making of the 1971 film “Duel,” Steven Spielberg spoke about the impossibly tight schedule that the studio had imposed…

Collective Leadership: A Process for Dialogue-Based Profound Change

One afternoon in May 1992, a teenage boy walked into Morning Star Baptist Church in Boston, MA, to attend a classmate’s funeral. Some gang…

Intuition as a Key Factor for Implementing Theory U

As pointed out by many researchers and business coaches, the pace of change and complexity in organizations today is accelerating at an exponential rate.