Category: Articles

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Productive Conversations: Using Advocacy and Inquiry Effectively

We can gain leverage for improving conversations by paying attention to advocacy and inquiry. Advocacy is stating one’s views. Describing what I think, disclosing …

Moving from Knower to Learner

Contrary to popular opinion, learning is not the process of merely accumulating more information. You have “learned” something only when you can produce a …

Systems Thinking Course Aims at Developing Managerial Competency

The Systems Thinking Competency Course (STCC) project at the MIT Sloan School of Management is exploring how systems thinking can be translated into the workplace.

The Next Great Frontier: Designing Managerial & Social Systems

The 1990s are shaping up to be a decade of dramatic changes. The recent shake-ups at IBM and General Motors are ominous signs that …

Organizations as Learning Systems

The recent decline of well-established firms and the perceived need for corporate renewal has fueled a growing interest in the topic of organizational learning.

The Evolution of a Shared Vision

Margaret Wheatley describes vision not just as a destination but as a field that permeates the organization, affecting all employees who bump against it.

The Leader’s Journey

Much has been written over the years about leadership — the skills required, the dynamics involved, the characteristics displayed by outstanding leaders, and so …

From Spreadsheets to System Dynamics Models

Decision-makers often turn to computer models when they face a problem too “big” to grasp all at once. Having the computer keep track of …

Can Learning Cultures Evolve?

There is much agreement that one of the key characteristics of the 21st-century organization will be its ongoing ability to learn. In fact, it …

How to See “Structure”

You have probably already learned about the importance of distinguishing among events, patterns, and structure. But still, you may be finding it difficult to …