Category: Articles

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Liberating Structures: A New Pattern Language for Engagement

“We change the culture by changing the nature of conversation. It’s about choosing conversations that have the power to create the future.” — Peter …

The CEO’s Role in Organizational Transformation

Why are attempts to transform organizations usually painful and so often unsuccessful? Why is it that, even when leaders recognize the value of the …

Working in an Unhappy Place: Reengaging Disaffected Employees Through Conflict Resolution

Why can’t we all just get along?” asked Rodney King famously, echoing the sentiments of many of us who have at some point or …

What Are Mental Models? Part 2

TEAM TIP Look for things that rise and fall in your organization, such as employee motivation, product sales, progress on goals, etc. What are …

The Art of Facilitative Leadership: Maximizing Others’ Contributions

Leadership traditionally has been thought of as “doing the right thing” while management has been defined as “doing things right.” Contemporary leadership combines these …

From Mechanistic to Social Systemic Thinking

Each of us has a theory of reality, a concept of the nature of the world which is referred to as our worldview. Our …

The New Facts of Life: Connecting the Dots on Food, Health, and the Environment

A discussion of the interrelations between food, health, and the environment is extremely topical today. Rising food prices together with the price of oil …

Meetings That Matter: Conversational Leadership in Today’s Schools

If the element in greatest evidence in a school system is “young people,” and the second most prevalent feature is “desks,” surely a close …

Why Few Organizations Adopt Systems Thinking

I frequently talk to groups of managers on the nature of systems thinking and its radical implications to management. In doing so, I use …

The Common Flaw of All Problem-Solving Models

We suspect that every reader of this newsletter has been steeped in articles and classes on a myriad of problem-solving techniques. We have all …