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From Individual to Shared Mental Models

Making individual mental models explicit is only one step toward fostering organizationwide learning. Since perceptions of reality can vary widely among different people in …

Facilitative Modeling: Using Small Models to Generate Big Insights

All you need to do is read the paper or watch the news to realize that the world is becoming more difficult to understand …

Guidelines for Designing Systemic Interventions

The phones were ringing off the hook and the fax machine was humming 24 hours a day. The entire staff of the specialty goods …

Using Organizational Learning Tools to Build Community

The Milwaukee Area Technical College (MATC) is the largest two-year technical college in the U.S., serving nearly 70,000 students with an annual budget of …

Guidelines for Daily Systems Thinking Practice

Individual Practice Becoming a seasoned systems thinker starts with a strong commitment to developing your own awarenesses and skills. Ask Different Questions. Systems thinking offers …

Managing Organizational Learning Cycles

Imagine an organization in which all the records disintegrated overnight. Suddenly, there are no more reports, no computer files, no employee records, no operating manuals, …

Human Dynamics for the 21st Century

As a global society increasingly becomes a reality and people strive to come together across divisions of culture, religion, race, age, gender, and other …

Mental Models and Systems Thinking: Going Deeper into Systemic Issues

In a causal loop diagram of a systemic issue, variables are connected in cause-and-effect relationships. But often the implicit thought processes behind those links …

From Riots to Resolution: Engaging Conflict for Reconciliation

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations …

Thinking Systemically About Strategy

During the mid-1980s, a large high-technology company launched a project to begin thinking more systemically about strategy. “COPEX” (a fictional name) designed, manufactured, sold, …