Category: Articles

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Moving from Knower to Learner

Contrary to popular opinion, learning is not the process of merely accumulating more information. You have “learned” something only when you can produce a…

The World Cafe: Living Knowledge Through Conversations That Matter

Consider all the learning that occurs as people move from place to place inside and outside an organization, carrying insights and ideas from one…

The Structure of Paradox: Managing Interdependent Opposites

When faced with a problem, how often do teams within your organization become polarized around proposed solutions that are opposites? For example, one group…

Operational Thinking

The first three systems thinking skills help you establish an extensive (breadth) and intensive (depth) boundary for your mental or computer-based model. The next…

Palette of Systems Thinking Tools

There is a full array of systems thinking tools that you can think of in the same way as a painter views colors many…

Why Few Organizations Adopt Systems Thinking

I frequently talk to groups of managers on the nature of systems thinking and its radical implications to management. In doing so, I use…

Empowering Multigenerational Collaboration in the Workplace

Today’s workforce represents a broad range of age groups. As a result of college internships, modern healthcare, antidiscrimination laws, and a plethora of lifestyle…

Extending Systems Thinking to Social Systems

We live in a networked age. After centuries of perceiving different parts of the world as separate and isolated, we are now beginning to…

From Spreadsheets to System Dynamics Models

Decision-makers often turn to computer models when they face a problem too “big” to grasp all at once. Having the computer keep track of…

Making It Happen: The Implementation Challenge

About seven years ago, a Fortune 100 corporation began a three-year, $2 million organizational experiment. The goal was to gain a sustainable competitive advantage…