Category: Articles

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Designing Effective Learning Environments

Imagine you are part of a healthcare team that has developed a computer model to grapple with the complex and often conflicting factors involved…

Using “Fixes That Fail” to Get Off the Problem-Solving Treadmill

It’s Monday morning. You’ve just settled in at your desk to catch up on some reading, when the phone rings. The program manager of the…

How Learning Works

Recently, I had a long conversation with my fifteen-year-old daughter, Elise, about why she had to learn algebra. I had helped her with a…

The Learning Organization Journey: Assessing and Valuing Progress

Suppose you have just been appointed the CKO—Chief Knowledge Officer—of your organization. You are responsible for managing the company’s knowledge capital, including how it…

The Next Great Frontier: Designing Managerial & Social Systems

The 1990s are shaping up to be a decade of dramatic changes. The recent shake-ups at IBM and General Motors are ominous signs that…

Leanness

Corporations today face many pressures to become “lean.” Unfortunately, most people also attach “mean” to lean, which can lead us to confuse leanness with…

Mental Models and Systems Thinking: Going Deeper into Systemic Issues

In a causal loop diagram of a systemic issue, variables are connected in cause-and-effect relationships. But often the implicit thought processes behind those links…

The Need to Understand One Another

Years ago, before diversity became an almost faddish concern for managers everywhere, a wise older gentleman, John Bemis, helped me see the deep connections…

Confessions of a Recovering Knower

Hi, my name is Brian and I am a recovering knower. But for the grace of God, and the disciplines of organizational learning, I…

The Inner Path of Leadership

In Synchronicity: The Inner Path of Leadership, Joe Jaworski illuminates the nature of the choice to lead and the profound worldview out of which…