Suppose you have just been appointed the CKO—Chief Knowledge Officer—of your organization. You are responsible for managing the company’s knowledge capital, including how it…

The first part of this article, which appeared in the previous issue of The Systems Thinker (May 2010, Vol. 21 N. 4), introduced the “people-in-context”…

Leaders like to think that good planning and solid management are the keys to successful change. Yet too often their best efforts, combining their…

Hi, my name is Brian and I am a recovering knower. But for the grace of God, and the disciplines of organizational learning, I…

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations…

In January 2000, Minnesota’s Office of Environmental Assistance (MN OEA) began to investigate creative solutions to the state’s growing problems with solid waste disposal.

Imagine you are the human resources director for a company in a rapidly growing industry. Your latest strategy meeting focused on developing a human…

TEAM TIP Apply this method to anticipate— and avoid—unintended consequences before taking action. Irecently read an article by Daniel Aronson called “Targeted…

The goal of education for sustainability (EFS) is “to develop in young people and adults new knowledge and new ways of thinking needed to…

Stress management — long the domain of psychiatrists and therapists — is increasingly being recognized by corporate America as a critical workforce issue. The reason…