Category: Articles

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Palette of Systems Thinking Tools

There is a full array of systems thinking tools that you can think of in the same way as a painter views colors many…

Behavior Over Time Diagrams: Seeing Dynamic Interrelationships

An old Winnie the Pooh cartoon sketch shows Christopher Robin dragging Edward the Bear down a set of stairs by one arm, while the…

Empowering Multigenerational Collaboration in the Workplace

Today’s workforce represents a broad range of age groups. As a result of college internships, modern healthcare, antidiscrimination laws, and a plethora of lifestyle…

Transforming the Character of a Corporation

We judge others by what they do; we judge ourselves by our intentions.” “What you do thunders so loud, I can’t hear what you…

Liberating Structures: A New Pattern Language for Engagement

“We change the culture by changing the nature of conversation. It’s about choosing conversations that have the power to create the future.” — Peter…

People in Context, Part II

The first part of this article, which appeared in the previous issue of The Systems Thinker (May 2010, Vol. 21 N. 4), introduced the “people-in-context”…

Shifting the Burden: Moving Beyond a Reactive Orientation

Although the parable of the boiled frog has become a familiar story in organizational learning circles, it does not yet seem to prevent organizations…

Creating Causal Theories

Peasants in southwest France have been selling smelly but delicious black truffles to restaurants for more than $600 a kilo (2.2 lb). Not surprisingly,…

From Riots to Resolution: Engaging Conflict for Reconciliation

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations…

The World Cafe: Living Knowledge Through Conversations That Matter

Consider all the learning that occurs as people move from place to place inside and outside an organization, carrying insights and ideas from one…