Category: Articles

Showing 10 of 764 results (by popularity)

Facilitative Modeling: Using Small Models to Generate Big Insights

All you need to do is read the paper or watch the news to realize that the world is becoming more difficult to understand…

Transforming the Character of a Corporation

We judge others by what they do; we judge ourselves by our intentions.” “What you do thunders so loud, I can’t hear what you…

Liberating Structures: A New Pattern Language for Engagement

“We change the culture by changing the nature of conversation. It’s about choosing conversations that have the power to create the future.” — Peter…

Learning Through System Dynamics as Preparation for the 21st Century

What should be the outcome of a systems education? We do not expect most students to spend their lives in front of a computer…

Action-to-Outcome Mapping: Testing Strategy with Systems Thinking

In the “classic” systems thinking approach, a group uses mapping and modeling to help explain an important behavior over time. While we occasionally encounter…

Toyota’s Current Crisis: The Price of Focusing on Growth Not Quality

For the past 15 years or so, I have told audiences a story about how my perception of what determines good business performance has…

From Riots to Resolution: Engaging Conflict for Reconciliation

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations…

Appreciative Inquiry: Igniting Transformative Action

In the streets of Seattle, Washington, last year, the world witnessed a striking expression of social concern. An array of highly disparate groups —…

The World Cafe: Living Knowledge Through Conversations That Matter

Consider all the learning that occurs as people move from place to place inside and outside an organization, carrying insights and ideas from one…

From Individual to Shared Mental Models

Making individual mental models explicit is only one step toward fostering organizationwide learning. Since perceptions of reality can vary widely among different people in…