Category: Articles

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The Learning Organization Journey: Assessing and Valuing Progress

Suppose you have just been appointed the CKO—Chief Knowledge Officer—of your organization. You are responsible for managing the company’s knowledge capital, including how it…

People in Context, Part II

The first part of this article, which appeared in the previous issue of The Systems Thinker (May 2010, Vol. 21 N. 4), introduced the “people-in-context”…

Leveraging Organizational Readiness for Change

Leaders like to think that good planning and solid management are the keys to successful change. Yet too often their best efforts, combining their…

Confessions of a Recovering Knower

Hi, my name is Brian and I am a recovering knower. But for the grace of God, and the disciplines of organizational learning, I…

From Riots to Resolution: Engaging Conflict for Reconciliation

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations…

Minnesota Takes the Long View of Its Solid Waste System

In January 2000, Minnesota’s Office of Environmental Assistance (MN OEA) began to investigate creative solutions to the state’s growing problems with solid waste disposal.

From Causal Loop Diagrams to Computer Models–Part I

Imagine you are the human resources director for a company in a rapidly growing industry. Your latest strategy meeting focused on developing a human…

The “AND” Method

TEAM TIP Apply this method to anticipate— and avoid—unintended consequences before taking action. Irecently read an article by Daniel Aronson called “Targeted…

Systems Thinking Concepts for Environmental Education

The goal of education for sustainability (EFS) is “to develop in young people and adults new knowledge and new ways of thinking needed to…

Stress Management–Whose Job Is It?

Stress management — long the domain of psychiatrists and therapists — is increasingly being recognized by corporate America as a critical workforce issue. The reason…