Category: Articles
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Decision-Making: The Empowerment Challenge
Imagine that you work for a company that has created a powerful and compelling shared vision. Furthermore, you and your colleagues have established a…
The “Living” Company: Extending the Corporate Lifeline
In the 1970s, diversification was the rage. But by the early 1980s, serious doubts had surfaced in the Shell Group about the wisdom of…
Clarifying Variables: Actual, Perceived, and Desired
One of the primary benefits of modeling with systems tools—whether causal loops or computer simulations—is the intense discussion it can generate around important variables…
The Inner Game of Work: Building Capability in the Workplace
“What would be more interesting to you,” I ask an audience of executives, “engaging in a dialogue on learning how to coach or one…
A Systemic View of the Israeli-Palestinian Conflict
My wife and I moved to Israel on September 25, 2000—three days before the Al Aqsa Intifada began. Our hopes for a wide-ranging sabbatical,…
From Fragmentation to Integration: Building Learning Communities
We live in an era of massive institutional failure,” says Dee Hock, founder and CEO emeritus of Visa International. We need only look around…
From Key Success Factors to Key Success Loops
Many of us are familiar with the following drill: Corporate pushes a new program, and each department must come up with its own plans…
From Event Thinking to Systems Thinking
Your division has been plagued by late launches in its last five new products, and now management has charged you with “getting to the…
Coaching and Facilitating Systems Thinking
Systems thinking began as a set of analytic tools, but perhaps its greatest impact is as a language for collective inquiry, learning, and action.
Step-By-Step Stocks and Flows: Converting From Causal Loop Diagrams
Once you have a basic knowledge of stocks and flows, you can begin converting CLDs to stock and flow diagrams. The steps we describe…