Category: Articles

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Check In, Check Out: A Tool for “Real” Conversations

Your daughter was sick last night and you didn’t get much sleep. Tony’s car was rear-ended on the way to the office. Vivian has …

Ishmael: Cultural Dialogue

“TEACHER seeks pupil. Must have an earnest desire to save the world. Apply in person.” Thus begins Ishmael, a compelling exploration of our shared assumptions …

The “AND” Method

TEAM TIP Apply this method to anticipate— and avoid—unintended consequences before taking action. Irecently read an article by Daniel Aronson called “Targeted …

”Leaning” into Organizational Learning

As a senior management team, we have always worked hard to create a true learning organization in our firm, Danfoss Socla, a specialized valve …

Teaching Systemic Thinking: Educating the Next Generation of Business Leaders

Are we failing to adequately prepare our business leaders? Since an article in the Harvard Business Review on the topic more than 30 years …

Stress Management–Whose Job Is It?

Stress management — long the domain of psychiatrists and therapists — is increasingly being recognized by corporate America as a critical workforce issue. The reason …

The Common Flaw of All Problem-Solving Models

We suspect that every reader of this newsletter has been steeped in articles and classes on a myriad of problem-solving techniques. We have all …

Guidelines for Drawing Causal Loop Diagrams

The old adage, “if the only tool you have is a hammer, everything begins to look like a nail” can also apply to language.

Why Few Organizations Adopt Systems Thinking

I frequently talk to groups of managers on the nature of systems thinking and its radical implications to management. In doing so, I use …

Extending Systems Thinking to Social Systems

We live in a networked age. After centuries of perceiving different parts of the world as separate and isolated, we are now beginning to …