Category: Articles

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Dancing with Systems

People who are raised in the industrial world and who get enthused about systems thinking are likely to make a terrible mistake. They are…

Using “Fixes That Fail” to Get Off the Problem-Solving Treadmill

It’s Monday morning. You’ve just settled in at your desk to catch up on some reading, when the phone rings. The program manager of the…

The Inescapable Need to Change Our Organizations: An Interview with Peter Senge

The Systems Thinker (TST): What are the two or three new big ideas for management in the 21st century? Peter Senge: Organizations will have to…

The Neuroscience of New Habits

According to the dictionary, a habit is “an acquired behavior pattern regularly followed until it has become almost involuntary.” Since we repeatedly think and…

People in Context, Part II

The first part of this article, which appeared in the previous issue of The Systems Thinker (May 2010, Vol. 21 N. 4), introduced the “people-in-context”…

It’s Not a Behavioral Problem: It’s the System

Don’t ask systems thinkers for advice on managing performance or staff engagement. They will probably say something pretty fruity, and you’ll wind up frustrated…

A Systems View of the Economic Crisis

One of many recent articles on the current financial crisis noted that it could only have occurred because so many people were willing to…

Leveraging Organizational Readiness for Change

Leaders like to think that good planning and solid management are the keys to successful change. Yet too often their best efforts, combining their…

Working in an Unhappy Place: Reengaging Disaffected Employees Through Conflict Resolution

Why can’t we all just get along?” asked Rodney King famously, echoing the sentiments of many of us who have at some point or…

Levels of Understanding: “Fire-fighting” at Multiple Levels

It’s another busy night in the hospital emergency room. Several car accident victims have been rushed into surgery, one little boy is having a…