Category: Articles

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Using Causal Loop Diagrams to Make Mental Models Explicit

Making mental models explicit can enhance both individual and organizational learning by making individual learning more accessible and therefore more easily transferable to the …

Mental Models and Systems Thinking: Going Deeper into Systemic Issues

In a causal loop diagram of a systemic issue, variables are connected in cause-and-effect relationships. But often the implicit thought processes behind those links …

The “AND” Method

TEAM TIP Apply this method to anticipate— and avoid—unintended consequences before taking action. Irecently read an article by Daniel Aronson called “Targeted …

Moving from Knower to Learner

Contrary to popular opinion, learning is not the process of merely accumulating more information. You have “learned” something only when you can produce a …

Systems Thinking Course Aims at Developing Managerial Competency

The Systems Thinking Competency Course (STCC) project at the MIT Sloan School of Management is exploring how systems thinking can be translated into the workplace.

Reinforcing and Balancing Loops: Building Blocks of Dynamic Systems

In the book The Double Helix James Watson describes the process through which he and Robert Crick “cracked” the DNA code. While others were searching …

Stress Management–Whose Job Is It?

Stress management — long the domain of psychiatrists and therapists — is increasingly being recognized by corporate America as a critical workforce issue. The reason …

Managing Organizational Learning Cycles

Imagine an organization in which all the records disintegrated overnight. Suddenly, there are no more reports, no computer files, no employee records, no operating manuals, …

The Next Great Frontier: Designing Managerial & Social Systems

The 1990s are shaping up to be a decade of dramatic changes. The recent shake-ups at IBM and General Motors are ominous signs that …

Organizations as Learning Systems

The recent decline of well-established firms and the perceived need for corporate renewal has fueled a growing interest in the topic of organizational learning.