Category: Articles

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Thinking in Circles About Obesity

TEAM TIP Although this article focuses specifically on the issue of weight management, some of the lessons are relevant for organizational issues; for…

Escalation: The Dynamics of Insecurity

Have you ever been caught in a situation where you felt that things were going well beyond what you intended, but you felt powerless to…

Lessons in Systems Thinking: A Tale from the Land of Middle Health

Microtown, a small community deep within the Land of Middle Health, isn’t much different from other towns. Its citizens are young and old, rich…

Resolving to Stop Re-Solving

Have you resolved to make any changes in 2010? According to RichardWiseman, a psychologist at the University of Hertfordshire, most of us won’t achieve…

Decision-Making: The Empowerment Challenge

Imagine that you work for a company that has created a powerful and compelling shared vision. Furthermore, you and your colleagues have established a…

Consultants as Problem Solvers or Capacity Builders?

As we seek ways to cope with the increasing rate and complexity of change affecting our businesses, many of us have begun to recognize…

People in Context, Part I

Our efforts to understand and intervene in organizational events have a persistent bias: to interpret phenomena from a personal framework. In other words, situations…

Systems Thinking Is Leadership

For leaders in a fast-paced manufacturing environment, life can be hectic—even an on-again, off-again firefight. I know, having been in the business for 20…

Building Trust and Cohesiveness in a Leadership Team

Over several years, I had developed a strong relationship with the leadership team of a $3 billion division of a Fortune 100 organization. A…

Learning From Everyday Conflict

Recently the president of a large professional services organization brought in an external consultant to mediate a conflict between two vice presidents. The relationship…