Category: Articles

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An Organizational View from the Bottom Up

New World Dictionary defines “manage” as “to train (a horse) to go through its paces, to manipulate, control the behavior and or movement of.” “Support”…

Clarifying Variables: Actual, Perceived, and Desired

One of the primary benefits of modeling with systems tools—whether causal loops or computer simulations—is the intense discussion it can generate around important variables…

Six Principles for 21st-Century Leaders

In my 15+ years of work with organizations and senior executives, I have found six principles, derived from spiritual literature, to be quite helpful…

A Company That Refuses to Gauge Its Success Through Growth

There’s an astonishing page in the latest Patagonia sports clothing catalog, written by Yvon Chouinard, president of Patagonia. It tells why he’s decided that…

Accountability Leadership

What comes to mind when you hear the word “accountability”? If it is something along the lines of “who gets the blame,” “being called…

ABC: Initiating Large-Scale Change at Chrysler

When Chrysler adopted activity-based costing (ABC) in 1991, the decision rep; resented more than a simple accounting change. The shift to ABC challenged many…

Using “Drifting Goals” to Keep Your Eye on the Vision

As a child, did you ever have a contest to see who could build the tallest house out of playing cards? As you crafted…

Taking the Teeth out of Team Traps

Have you ever worked as part of a team that was truly stuck, unable to move forward on a project? Have you seen negative…

Structural Thinking: The World According to Accumulators and Flows

Avice president of a major U. S. manufacturer once questioned whether today’s rapid pace of change means that all our old tools and ways…

From Students to Citizens and Workers: An Interview with Deborah Meier

You and some colleagues are on a retreat, discussing long-term strategies for your organization. As the hour grows late, someone brings up the issue…