Edgar H. Schein

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Can Learning Cultures Evolve?

There is much agreement that one of the key characteristics of the 21st-century organization will be its ongoing ability to learn. In fact, it …

The Process of Dialogue: Creating Effective Communication

Consider any complex, potentially volatile issue — Arab-Israeli relations; the problems between the Serbs, Croats, and Bosnians; the U.S. deficit, healthcare costs, or labor/management …