Category: Articles

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Turning Innovative Scenarios into Robust Strategies

There are many definitions of strategy. The one that means most to me is: A shared commitment to act toward a compelling goal. Why…

Seeing Yourself Whole: A System of Power and Purpose

It was an early November day in Massachusetts, when forecasters of both the weather and the economy agreed that the outlook was bleak. My…

Treating America’s Health System with Structural Dynamics

Ours is an era of discontinuity. The tectonic plates of history are shifting, causing powerful and complicated stresses for nearly every human system —…

Authentic Leadership: Balancing Doing and Being

Jill is a manager in a large, multinational company who has been promoted rapidly. Senior executives have identified her as having high potential, and…

Talking Change: Developing Conversational Discipline for Breakthrough Performance

In the early days of the study of change management, we used to cite an old adage:, “The key to successful change is that…

“The Class of the Forking Paths”: Leadership and “Case-in-Point”

It sounds like some of you feel you’re getting no value from this class or think that we are wasting time. Some would like…

The Upward Spiral: Bootstrapping Systemic Change

Being a systems thinker means seeing opportunity everywhere. Systems thinkers know that teams, organizations, and societies can multiply their positive impact by reducing delays,…

Evolutionary Leadership: A Dynamic Approach to Managing Complexity

Why do some companies grow while others shrink? Why are some firms extraordinarily successful over the years while others even those in the same…

Emergent Learning in Action: The After Action Review

Since the Industrial Revolution, our organizations and society at large have held three biases regarding learning. First, the transmission of knowledge from an outside…

Emotional Intelligence: Fad or Fundamental Skillset?

Emotional Intelligence — we’ve all seen books, presentations, TV specials, interviews, and conferences about it. Even the venerable Harvard Business Review has published articles…