Category: Articles

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Six Principles for 21st-Century Leaders

In my 15+ years of work with organizations and senior executives, I have found six principles, derived from spiritual literature, to be quite helpful…

The Neuroscience of New Habits

According to the dictionary, a habit is “an acquired behavior pattern regularly followed until it has become almost involuntary.” Since we repeatedly think and…

Using “Shifting the Burden” to Break Organizational Gridlock

Something there is that doesn’t love a wall,” wrote American poet Robert Frost in his poem “Mending Wall.” As the speaker and his neighbor…

Learning-Directed Leadership in a Changing World

The information-intensive, complex, and dynamic world presents unique challenges for leaders. Never before has information been so available but knowledge been so difficult to…

A Company That Refuses to Gauge Its Success Through Growth

There’s an astonishing page in the latest Patagonia sports clothing catalog, written by Yvon Chouinard, president of Patagonia. It tells why he’s decided that…

Accountability Leadership

What comes to mind when you hear the word “accountability”? If it is something along the lines of “who gets the blame,” “being called…

ABC: Initiating Large-Scale Change at Chrysler

When Chrysler adopted activity-based costing (ABC) in 1991, the decision rep; resented more than a simple accounting change. The shift to ABC challenged many…

Shifting the Burden: Moving Beyond a Reactive Orientation

Although the parable of the boiled frog has become a familiar story in organizational learning circles, it does not yet seem to prevent organizations…

Using “Drifting Goals” to Keep Your Eye on the Vision

As a child, did you ever have a contest to see who could build the tallest house out of playing cards? As you crafted…

Taking the Teeth out of Team Traps

Have you ever worked as part of a team that was truly stuck, unable to move forward on a project? Have you seen negative…