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Operational Strategy Mapping: Learning and Executing at The Boeing Company
Although we usually refer to ourselves as “human beings,” the truth is, if we closely analyzed our behavior, we’d likely describe ourselves as “human…
Facilitative Modeling: Using Small Models to Generate Big Insights
All you need to do is read the paper or watch the news to realize that the world is becoming more difficult to understand…
Reader’s Response to “Moving Beyond the E-Vent Level”
The Problem: Unintended Consequences of Venting While reading the Workout regarding Vault.com, I couldn’t help but picture Peter Finch’s famous scene from the movie Network,…
From Riots to Resolution: Engaging Conflict for Reconciliation
As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations…