Tag: capacity

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From Fragmentation to Integration: Building Learning Communities

We live in an era of massive institutional failure,” says Dee Hock, founder and CEO emeritus of Visa International. We need only look around …

Can a Product Be Too Attractive?

At MacWorld 1987 I bought my first hard drive. It was made by Jasmine, a company that was creating a sensation because of its superior …

Creating Tomorrow’s Innovators Today

In 2010, IBM’s Institute for Business Value surveyed 1,500 chief executives from 60 counties and 33 industries to determine the foremost issue confronting them …

Leadership at the Inflection Point

For a leader, few experiences compare with the gut-wrenching discovery that you are unprepared to face a changing reality. It’s even worse if you …