Tag: mental model

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Achieving Breakthrough Business Results Through Personal Change

In 1997 Rick Fox, asset leader on Ursa, Shell Oil’s largest deep-water project in the Gulf of Mexico, faced a quandary: Oil drilling problems…

Shifting the Unwritten Rules of Organizational Behavior

As many organizations are discovering, sustainable corporate change can be elusive. Why? Because we often fail to ensure that our organization’s “unwritten rules” the…

The Conversational Power of Mapping Our Mental Models

Suppose that I bought a $34 ticket to hear a concert and, on the way to the event, I lost the ticket. I…

Learning Through System Dynamics as Preparation for the 21st Century

What should be the outcome of a systems education? We do not expect most students to spend their lives in front of a computer…