Tag: problem symptom

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Using “Shifting the Burden” to Break Organizational Gridlock

Something there is that doesn’t love a wall,” wrote American poet Robert Frost in his poem “Mending Wall.” As the speaker and his neighbor…

Shifting the Burden: The “Helen Keller” Loops

Most of us know the story of Helen Keller and have probably sympathized with her and her parents, whose actions to protect their handicapped daughter…