Jennifer Landau


JENNIFER LANDAU is a Senior Lecturer at the Bocconi School of Management of Organizational Behaviour in Healthcare, Italy. She does healthcare management research on patient quality of life and organizational change. She is a contract professor at State University, Department of Medicine, on physician-patient communication and relationship management.

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Visual Tools for Everyone

If you have ever reached for a pencil to explain or hang onto an idea, then the book Visual Meetings: How Graphics, Sticky Notes…