Energetic, innovative, and entrepreneurial approach to creating, planning and executing business initiatives that increase stakeholder value, customer satisfaction and operational excellence.

In depth understanding of leadership, product and process improvement, project management, HR development, and change management with emphasis on turning strategy into action. Effective people oriented communicator with extensive problem solving skills in large and small company settings. Cool under pressure, dedicated to delivering promised objectives.

Specialties | Strategic Planning | Operations Management | Coaching and Mentoring | Quality Management Systems | Human Resource | HR Development | High Performing Teams | Change | Turnaround | Customer Service | Systems Thinking | Organizational Learning | Lean | Six Sigma | Malcolm Baldrige | ISO 9001