Tag: alignment

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Accountability Leadership

What comes to mind when you hear the word “accountability”? If it is something along the lines of “who gets the blame,” “being called …

Operational Strategy Mapping: Learning and Executing at The Boeing Company

Although we usually refer to ourselves as “human beings,” the truth is, if we closely analyzed our behavior, we’d likely describe ourselves as “human …

Holistic Change: Creating Organizational and Individual Alignment at Genuity

Conventional wisdom says that 70 percent or more of business change efforts, such as process reengineering, fail to meet their objectives. Why? Because these …

Talking Change: Developing Conversational Discipline for Breakthrough Performance

In the early days of the study of change management, we used to cite an old adage:, “The key to successful change is that …