Consider any complex, potentially volatile issue — Arab-Israeli relations; the problems between the Serbs, Croats, and Bosnians; the U.S. deficit, healthcare costs, or labor/management…

Recently, I was coaching a CEO who was lamenting the amount of time she was spending “selling” major decisions to her executive team and…

In December 2002, the entire world was arguing about what to do about Iraq. There were two sides to the argument. On one side,…