We all know from personal experience that acknowledging the need to do something differently doesn’t mean that we actually change how we act (just…

Chances are, if you have begun reading this article, you care sincerely about making a difference in the world through the work you do…

A common principle of systems thinking is that “there is no away.” Every material thing we make and use must come from somewhere and…

In his latest—and most valuable —book, The Secret Language of Leadership: How Leaders Inspire Action Through Narrative (Jossey-Bass, 2007), Stephen Denning develops in much…

Language has a subtle, yet powerful effect on the way we view the world. English, like most other Western languages, is linear—its basic sentence…