Tag: listening

Showing 7 of 7 results (by popularity)

Leading from the Future: A New Social Technology for Our Times

We live in a time of massive institutional failure, collectively creating results that nobody wants. Climate change. AIDS. Hunger. Poverty. Violence. Terrorism. Destruction of …

Becoming Unstuck: Leadership Lessons from Hindu Philosophy

The management of knowledge is increasingly understood as perhaps the most important aspect of a leader’s work. Observing, eliciting, listening, understanding, analyzing, interpreting, and …

Being Heard: Strategies for Getting Your Point Across

We all want to be heard. It’s gratifying, empowering, and makes us feel valued. And in a difference of opinion, we want our side …

Transforming Leadership: The Story of Robert Greenleaf

When we read the stories of extraordinary leaders, we may be inspired to see new possibilities for ourselves. The biography Robert K. Greenleaf: A …

Forging Sustainable Solutions to Complex Problems

The next time you are involved in a seemingly unbreakable impasse, think about the dilemma faced by South Africans in the early 1990s. After …

Talking Change: Developing Conversational Discipline for Breakthrough Performance

In the early days of the study of change management, we used to cite an old adage:, “The key to successful change is that …

The Potential of Talking and the Challenge of Listening

In December 2002, the entire world was arguing about what to do about Iraq. There were two sides to the argument. On one side, …