Tag: quick fixes

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Using “Fixes That Fail” to Get Off the Problem-Solving Treadmill

It’s Monday morning. You’ve just settled in at your desk to catch up on some reading, when the phone rings. The program manager of the …

Using “Shifting the Burden” to Break Organizational Gridlock

Something there is that doesn’t love a wall,” wrote American poet Robert Frost in his poem “Mending Wall.” As the speaker and his neighbor …