“Forget your old, tired ideas about leadership. The most successful corporation of the 1990s will be something called a learning organization,” intoned a recent Fortune…

In his book Synchronicity, Joseph Jaworski describes two scenarios developed by Shell in the early 1990s. “New Frontiers” depicts a world where “rich and…

Any time you hear the phrase, “Here we go again” in response to a problem, it is a clue that a pattern is in…

The processes in this book bring out the best in people as they improve their workplaces and communities. The chapters are filled with examples…

What comes to mind when you hear the word “accountability”? If it is something along the lines of “who gets the blame,” “being called…

B definition, a problem is any stimulus, question, task, phenomenon, or discrepancy for which we don’t immediately have an answer or solution. We are…

Bank failures, health insurance rate hikes, and the troubles of auto manufacturers provide recent examples of the vulnerability of big, fast-changing systems and the…

According to recent findings in neuroscience, not only do sensory experiences and actions change the brain’s physical structure, but so does thinking. Concentrating on…

Few readers would disagree with the suggestion that those who develop and exercise a greater capacity to learn are likely to outperform those less…

We live in a time of massive institutional failure, collectively creating results that nobody wants. Climate change. AIDS. Hunger. Poverty. Violence. Terrorism. Destruction of…