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Applying Lessons from Public Health to Organizational Change
When beginning an organizational change, we hope it will spread like wildfire, yet we often find ourselves struggling to light the kindling. Organizations change…
Large-Scale Projects as Complex Systems: Managing “Scope Creep”
C.Northcote Parkinson’s now famous adage, “Work expands so as to fill the time available for its completion,” may be overly optimistic. Unfortunately, work tends…
The “Infectious” Spread of Change at Nortel Networks
Transforming a large, successful organization with facilities around the world to meet the needs of a changing market is a challenging undertaking. But several…
Reader Response to “Scouting for—and Keeping–Talented Employees”
In a knowledge economy, a company’s success hinges on retaining and leveraging the skills and knowledge of its employees. Many organizations use financial packages,…