Gary Looper

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Mindshift on Meetings—Part 2

Let’s say that we have reinvested ourselves in meetings as an integral part of our work and taken responsibility for being present and active …

Southwest Airlines: Does the “Soft Stuff” Work with Tough Problems?

As we speak to people around the world about servant-leadership, a practical philosophy that encourages collaboration, trust, foresight, listening, and the ethical use of …

Mindshift on Meetings—Part I

Too many meetings!” “Most meetings are a waste of time.” These are the most common complaints we hear from our clients. Meetings are a …

Engaging Head, Hand, and Heart at the Carrollton Police Department

Carrollton, Texas, is a suburb of 115,000 plus citizens in Northwest Dallas. The Carrollton Police Department (CPD) has 161 sworn personnel, 78 civilian personnel, …

The High Cost of Negative Humor

You may have enjoyed a good laugh at similar jokes created at the expense of certain groups. It usually feels good to chuckle and …

Pocket Guide: Servant Leadership

This handy pocket guide compares the characteristics of traditional, hierarchical leadership and servant-leadership. Servant-leadership empowers employees to contribute to decision-making, creating high levels of interdependence, …