The Systems Thinker

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Reader’s Response to “The Downsizing Dilemma”

As a long-time reader of The Systems Thinker, I was interested in the article “The Downsizing Dilemma.” We at Boeing have been laying off…

Guidelines for Drawing Causal Loop Diagrams

The old adage “if the only tool you have is a hammer, everything begins to look like a nail” can also apply to language.

Productive Conversations: Using Advocacy and Inquiry Effectively

We can gain leverage for improving conversations by paying attention to advocacy and inquiry. Advocacy is stating one’s views. Describing what I think, disclosing…