The Systems Thinker

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Reader’s Response to “The Downsizing Dilemma”

As a long-time reader of The Systems Thinker, I was interested in the article “The Downsizing Dilemma.” We at Boeing have been laying off …

Guidelines for Drawing Causal Loop Diagrams

The old adage “if the only tool you have is a hammer, everything begins to look like a nail” can also apply to language.

Productive Conversations: Using Advocacy and Inquiry Effectively

We can gain leverage for improving conversations by paying attention to advocacy and inquiry. Advocacy is stating one’s views. Describing what I think, disclosing …