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Using Systems Thinking “On-Line”: Listening for Competing Hypotheses
A common approach for using systems thinking in a group setting is to set aside a specific time to explore a significant issue containing…
Lessons in Systems Thinking: A Tale from the Land of Middle Health
Microtown, a small community deep within the Land of Middle Health, isn’t much different from other towns. Its citizens are young and old, rich…
Creating Business Results Through Team Learning
As of 1993, Sigma Tech (a fictional name) was one of the most successful small corporations in the U.S. The company’s business was both…
Organizational Learning and Leadership Development at EDS
Evaluating a program on “learning how to learn” is difficult using traditional quantitative criteria. Fritjof Capra, author of The Turning Point, offers these guidelines…
Transformational Learning: A Blueprint for Organizational Change
Attempting to bring about organizational change through the internal transformation of individuals is difficult, yet it may be the most effective way. The belief…
Human Dynamics: A Foundation for the Learning Organization
In The Fifth Discipline, Peter Senge posed the question, “How can a team of committed managers with individual IQs above 120 have a collective…
Building Learning Infrastructures
In order to facilitate and accelerate learning, we need to design opportunities for making mistakes. While organizations have many fail-safe systems to ensure smooth…
TQM and Systems Thinking as Theory-Building Tools
Our brains are pattern-making systems — they organize our perceptions of the world into patterns that enable us to function effectively. For example, when…
The Fifth Discipline Fieldbook: A Guide to the Learning Organization
Jorge Valchez is an organizational development consultant at International Chocolate, Inc., a (fictional) confectionery company. A few years ago, he picked up a copy…
Developing a Multicultural Learning Organization
Effectively managing and benefiting from diversity poses a significant challenge to our organizations. Regardless of a person’s race, gender, or sexual orientation, they do…