Distinguish Between Actual and Perceived Conditions Perceptions and reality often differ, and it is usually important to capture these differences in your causal diagrams. The…

Causal loop diagrams are an important tool for representing the feedback structure of systems. They are excellent for Quickly capturing your hypotheses about…

An estimated 175,000 patents were granted to the U.S. last year, including more than 25,000 software patents (a new record). Concomitantly, more than 2,500…

What is the relationship between systems thinking and lean? That’s a fascinating question, one not so easily answered, because we’re talking about two very…

An organizational and spiritual awakening is currently taking place. On the eve of the new millennium, more and more people are seeking deeper meaning…

Few people ever recall who finished in second place. This is most evident in automobile racing, whether it is the international Formula 1, the…

In the early days of the study of change management, we used to cite an old adage:, “The key to successful change is that…

Are we failing to adequately prepare our business leaders? Since an article in the Harvard Business Review on the topic more than 30 years…

As many organizations are discovering, sustainable corporate change can be elusive. Why? Because we often fail to ensure that our organization’s “unwritten rules” the…

I am going to take things you already know and show you how to put that knowledge to work in your organization. One of…