Tag: QA

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Systems Archetypes As Structural Pattern Templates

Imagine you were suddenly struck with a strange illness that affected your vision. While you were still able to “see” everything around you, somehow…

Systems Archetypes as Dynamic Theories

Most people are familiar with the Sufi tale of the four blind men, each of whom is attempting (unsuccessfully) to describe what an elephant…

Predicting Behavior Using Systems Archetypes

The adage “a bird in the hand is worth two in the bush” captures an old belief that something “known” is more valuable than…

Using Systems Archetypes as Different “Lenses”

So, you’ve chosen a problem you want to study using systems thinking tools. You gather together some co-workers, round up some flipchart paper and…

Introducing the Systems Archetypes: Escalation

You may have seen or been involved in a situation where a minor incident quickly escalated into a major blowout before anyone even knew…

Introducing the Systems Archetypes: Drifting Goals

It is an old tale that if you put a frog in a pot of boiling water, it will leap out. But if you…

Introducing the Systems Archetypes: Shifting the Burden

As with the previous systems archetype that we discussed, “Fixes That Fail,” “Shifting the Burden” is about how the pressure of a worsening problem…

Introducing the Systems Archetypes: Fixes That Fail

The archetypal systemic structure called “Fixes That Fail” has been compared to oiling a squeaky wheel. When we detect a problem, we pick a…

Systems Thinking Is Leadership

For leaders in a fast-paced manufacturing environment, life can be hectic—even an on-again, off-again firefight. I know, having been in the business for 20…

The Conversational Power of Mapping Our Mental Models

Suppose that I bought a $34 ticket to hear a concert and, on the way to the event, I lost the ticket. I…