Tag: unintended consequences

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Action-to-Outcome Mapping: Testing Strategy with Systems Thinking

In the “classic” systems thinking approach, a group uses mapping and modeling to help explain an important behavior over time. While we occasionally encounter…

The Unintended Consequences of “Having an Impact”

Chances are, if you have begun reading this article, you care sincerely about making a difference in the world through the work you do…

Managing Delays

My husband, Hal, and I rented a houseboat and traveled down the beautiful St. Johns River in Florida. After a short lesson at the…