In the introduction to her book, Respect: An Exploration (Perseus Books, 1999), sociologist Sara Lawrence-Lightfoot observes that “We pay more attention to [respect] when…

We all need to vent once in a while, right? Each of us has times in the office when we’re pushed beyond the bounds…

If a leadership team asked me for the key to nurturing Tom Peters’s WOW organizations, to empowering people to learn and grow their companies…

Several years ago, I was approached by a California-based software firm focused on electronic design automation. Their software enabled hardware engineers to efficiently design…

Building solid partnerships presents a perplexing challenge for organizations—and individuals—today. Managers are becoming increasingly aware that strong relationships among coworkers, team members, departments, and…

People in Guatemala—smart people—were working harder, hiring brighter people, raising more money, doing better projects, and getting improved results. And yet, what they sought…

Suppose that I bought a $34 ticket to hear a concert and, on the way to the event, I lost the ticket. I…

As members of communities and organizations, many people feel their days (and their energy!) being consumed by contentious conflicts between diverse stakeholder groups. Organizations…

In December 2002, the entire world was arguing about what to do about Iraq. There were two sides to the argument. On one side,…

For the past 15 years, I have focused all of my attention on answering one question: How can we solve our toughest problems peacefully?…