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R&D Funding: Managing the Pipeline
For 50 years, the U.S. government, universities, and corporate labs have led the world in research breakthroughs and Nobel prizes. Recently, however, global and…
Stewardship: A New Employment Covenant
The latest casualty of the changes sweeping through corporate America is the lifetime employment contract — the implicit agreement that provided employees with economic…
Vision Deployment Matrix: A Framework for Large-Scale Change
Vision can be a powerful force for action when it is clearly articulated and there is a genuine desire to bring it into reality.
Apple’s Dilemma
One of the most delicate balancing acts a company must perform is to introduce a new product without cannibalizing or adversely affecting its existing…
Building Learning Infrastructures
In order to facilitate and accelerate learning, we need to design opportunities for making mistakes. While organizations have many fail-safe systems to ensure smooth…
TQM and Systems Thinking as Theory-Building Tools
Our brains are pattern-making systems — they organize our perceptions of the world into patterns that enable us to function effectively. For example, when…
Using “Escalation” to Change the Competitive Game
You open your latest credit card bill and what do you find? Most likely another promotional offer for frequent flyers: earn bonus miles by…
Using “Drifting Goals” to Keep Your Eye on the Vision
As a child, did you ever have a contest to see who could build the tallest house out of playing cards? As you crafted…
The Spirit of the Learning Organization
At one point in the movie Excalibur, King Arthur lay weakened in bed as his whole kingdom crumbled around him. Most of his knights…
Using “Fixes That Fail” to Get Off the Problem-Solving Treadmill
It’s Monday morning. You’ve just settled in at your desk to catch up on some reading, when the phone rings. The program manager of the…