Category: Articles

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Developing a Multicultural Learning Organization

Effectively managing and benefiting from diversity poses a significant challenge to our organizations. Regardless of a person’s race, gender, or sexual orientation, they do…

Building a Core Competence in Community

I recently worked with a group in a high-tech computer company that once had a very alive sense of community. The people felt more…

Is There More to Corporations than Maximizing Profits?

The sole purpose of a corporation is to maximize return on investment to shareholders.” That is the raison d’etre for most organizations — and…

Learning Histories: “Assessing” the Learning Organization

Anyone working to build a learning organization will, sooner or later, run up against the challenge of “proving” the value of what he or…

An Infrastructure for Organizational Transformation at Shell Oil

One of the most valuable insights I ever received on transforming organizations came from my study of physics. My early studies of classical physics…

Using Systems Thinking “On-Line”: Listening for Competing Hypotheses

A common approach for using systems thinking in a group setting is to set aside a specific time to explore a significant issue containing…

Modeling for Learning Organizations

Using causal loop diagrams or systems archetypes to explore a significant organizational problem can be an eye-opening experience. As a team works through the…

Software for Understanding Complex Systems

Life is complex,” states M. Scott Peck at the beginning of his book, Further Along the Road Less Traveled. Unfortunately, that statement goes against…

The Case for Systemwide Learning

In his book Synchronicity, Joseph Jaworski describes two scenarios developed by Shell in the early 1990s. “New Frontiers” depicts a world where “rich and…

Creating a Comprehensive System of Inquiry

Acentral tenant of system dynamics is the need to model the problem and not the system. As John Sterman points out in his book…