Anyone working to build a learning organization will, sooner or later, run up against the challenge of “proving” the value of what he or…

One of the most valuable insights I ever received on transforming organizations came from my study of physics. My early studies of classical physics…

A common approach for using systems thinking in a group setting is to set aside a specific time to explore a significant issue containing…

Using causal loop diagrams or systems archetypes to explore a significant organizational problem can be an eye-opening experience. As a team works through the…

If calculus were invented today, our organizations would not be able to learn it. We’d send everyone off to a three-day intensive program. We’d…

Much has been written about how stories have been used to celebrate and strengthen an existing culture. Stories provide continuity in our lives, conveying…

Mountain climbers recognize the difference between following an existing route and blazing a new one. Similarly, the ability to distinguish and respond to a…

When the ancient Greeks explored what constituted the ideal citizen, they identified four qualities: physically fit and strong, emotionally balanced and mature, mentally agile…

Chances are, if you have begun reading this article, you care sincerely about making a difference in the world through the work you do…

These are trying times for the field of knowledge management. Shunned by many as little more than yesterday’s information technology trotted out in today’s…