The chief information officer (CIO) of the National Institutes of Health Clinical Center, a research hospital with a large outpatient facility, faced a formidable…

Conflict stories are our most interesting stories. When you see two people deeply engaged in conversation, chances are that one of them is telling…

Truth is a tricky subject in any context. People rightly ask, what is the truth? How do we know? Are we really talking about…

A growing awareness that humankind is facing unprecedented challenges is making many of us uneasy. Our unease stems from an increasing sense that humanity’s…

In 1988, the first systems thinking classes were started at Orange Grove Middle School in Tucson, Arizona, instigated by Frank Draper, a science teacher,…

All around the world, people are stepping forward in new ways to provide leadership. In many cases, they are not the people in positions…

At first blush, systems thinking may seem like something we can apply by ourselves. While that may be possible for simple dynamics, a systems…

We have known for hundreds of years that the world is not flat, and yet linear thinking is still pervasive in Western culture. An…

How can a small company create the focus and capabilities to have a significant impact in the world? Three years ago, McCarroll Marketing, a…

Bill Gates, founder of Microsoft, wrote many years ago that we will see more change in the next 10 years than in the last…