If calculus were invented today, our organizations would not be able to learn it. We’d send everyone off to a three-day intensive program. We’d…

Much has been written about how stories have been used to celebrate and strengthen an existing culture. Stories provide continuity in our lives, conveying…

Mountain climbers recognize the difference between following an existing route and blazing a new one. Similarly, the ability to distinguish and respond to a…

Chances are, if you have begun reading this article, you care sincerely about making a difference in the world through the work you do…

These are trying times for the field of knowledge management. Shunned by many as little more than yesterday’s information technology trotted out in today’s…

Since the mid-1990s, a tidal wave of firms have begun outsourcing all or part of their products and services. The two remaining U. S.

The management of knowledge is increasingly understood as perhaps the most important aspect of a leader’s work. Observing, eliciting, listening, understanding, analyzing, interpreting, and…

How do you teach a dry subject effectively, particularly in the workplace? In what ways can you engage your students when your content has…

As companies struggle to meet the growing need for quick responses to strategic opportunities and dangers, a profound evolutionary process has been unfolding over…

Innovative approaches to solving large societal problems are producing some impressive results. Banks are teaming up with community groups to find ways to generate…