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Making the Jump to Systems Thinking
When Albert Einstein began to play with the theory of quantum physics, he didn’t like it. He spent a few years trying to disprove…
Building Organizational Learning Infrastructures
The systems and structures that have served our organizations well throughout the Machine Age are no longer adequate to meet the demands of the…
Managing in the Knowledge Era
The world economy is in the midst of a profound change—one that is creating huge shifts in the way companies are organizing to provide…
Dynamic Thinking: A Behavioral Context
The first thinking skill in the systems thinking paradigm is Dynamic Thinking. It comes first because you must be able to think dynamically in…
Overcoming Organizational Anxiety
Iam working sixty hours a week and don’t see an end in sight.” “If we don’t meet this quarter’s profit projections, heads will roll!”…
Conversational Leadership: Thinking Together for a Change
AUTHORS’ NOTE: We’d like to thank and honor Carolyn Baldwin, a pioneering educator and World Café host, for coining the phrase “conversational leadership”; strategic illustrator…
Seeing Your Company as a System
Bank failures, health insurance rate hikes, and the troubles of auto manufacturers provide recent examples of the vulnerability of big, fast-changing systems and the…
We Can’t Keep Meeting Like This: Developing the Capacity for Cross-Sector Collaboration
About a year ago, I participated in a climate change event in Johannesburg, South Africa. In the room were one of the lead negotiators…
Strategic Questions: Engaging People’s Best Thinking
Stop asking so many questions,” many children hear at home. “Don’t give me the question, give me the answer,” many students hear at school.
Managing Organizational Learning Cycles
Imagine an organization in which all the records disintegrated overnight. Suddenly, there are no more reports, no computer files, no employee records, no operating manuals,…