Category: Articles
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The Risk of the Cure in Public Health
According to the World Health Organization, vaccines and clean water are the two public-health interventions that have had the greatest impact on the world’s…
A New Kind of Organization Based on Purpose and Principle
What do the Internet, Alcoholics Anonymous, and VISA International all have in common? You can find them just about anywhere on earth. They have…
The Five-Point Check-in
In our daily work life, practicing the five disciplines of organizational learning as defined by Peter Senge in his bestselling book, The Fifth Discipline,…
Presence of Mind: “Not Knowing” May Lead to New Answers
When was the last time you were in a meeting and someone said, “Stop thinking so much!” or “I don’t want you to come…
Planning for Multiple Futures
Some books have lengthy lives—a measure perhaps of how much they touch their times. Peter Schwartz’s The Art of the Long View: Planning…
Leveraging Competence to Build Organizational Capability
If calculus were invented today, our organizations would not be able to learn it. We’d send everyone off to a three-day intensive program. We’d…
The Trouble with Incentives: They Work
Years ago, my friend and colleague, David Chambers, told me a story about a consulting visit he and W. Edwards Deming made to a…
Using Stories to Spark Organizational Change
Much has been written about how stories have been used to celebrate and strengthen an existing culture. Stories provide continuity in our lives, conveying…
Performance Versus Learning in Teams: A Situation Approach
Mountain climbers recognize the difference between following an existing route and blazing a new one. Similarly, the ability to distinguish and respond to a…
The Unintended Consequences of “Having an Impact”
Chances are, if you have begun reading this article, you care sincerely about making a difference in the world through the work you do…