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Cultivating Uncertainty in a Complex World

Like most of you, I was raised in the traditions of Western schooling. Knowing the right answer was always rewarded. Intelligence was equated with…

The Risk of the Cure in Public Health

According to the World Health Organization, vaccines and clean water are the two public-health interventions that have had the greatest impact on the world’s…

Scouting for–and Keeping–Talented Employees

In today’s era of low unemployment and go-go economy, it’s becoming increasingly difficult for companies to recruit and retain talented employees. Organizations know that…

A New Kind of Organization Based on Purpose and Principle

What do the Internet, Alcoholics Anonymous, and VISA International all have in common? You can find them just about anywhere on earth. They have…

The Five-Point Check-in

In our daily work life, practicing the five disciplines of organizational learning as defined by Peter Senge in his bestselling book, The Fifth Discipline,…

Presence of Mind: “Not Knowing” May Lead to New Answers

When was the last time you were in a meeting and someone said, “Stop thinking so much!” or “I don’t want you to come…

Planning for Multiple Futures

Some books have lengthy lives—a measure perhaps of how much they touch their times. Peter Schwartz’s The Art of the Long View: Planning…

The Case for Systemwide Learning

In his book Synchronicity, Joseph Jaworski describes two scenarios developed by Shell in the early 1990s. “New Frontiers” depicts a world where “rich and…

Systems Thinking: What, Why, When, Where, and How?

If you’re reading The Systems Thinker®, you probably have at least a general sense of the benefits of applying systems thinking in the work-place.

A Palette of Systems Thinking Tools

In this issue’s Toolbox it may be helpful to lay out the full array of systems thinking tools from which this column draws. You can…