Category: Articles
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Personal Computers: From Mania to Market Saturation?
As Robert Samuelson recently wrote in Newsweek, “When something continues for a long time, it’s hard to imagine it ending.” In the personal computer…
Readers’ Response to “Built to Flip”
The Internet Revolution In the past, Initial Purchase Offerings (IPOs) and other lucrative investments in up-and-coming companies were available only to large institutions, to those…
A Truth from Two Wrens
One September morning, as I sat on the deck, sipping a mug of coffee, listening to morning sounds, and delighting in the coolness that…
Stormy Weather for U.S. Airline Industry
Did you travel by air in the United States this past summer? If so, were you one of the hundreds of thousands of vacationers…
Introducing the Systems Archetypes: Fixes That Fail
The archetypal systemic structure called “Fixes That Fail” has been compared to oiling a squeaky wheel. When we detect a problem, we pick a…
Compounding Interest in the U.S. Economy
TEAM TIP When your team or organization seems trapped in a vicious cycle, work together to be sure that your interventions aren’t compounding the…
The Escalating “Campaign” for E-Customers
Politicians have long adopted marketing strategies from the business world. Now, with the rise of competition on the Internet, Web-based enterprises seem to be…
Rest for the Weary?
This time of year in the Northern Hemisphere, people’s thoughts turn to cool ocean breezes, hectic sight- seeing excursions, or rustic backwoods cabins. Summer…
Reader Response to “Scouting for—and Keeping–Talented Employees”
In a knowledge economy, a company’s success hinges on retaining and leveraging the skills and knowledge of its employees. Many organizations use financial packages,…
Reader Response to “Telecommuting: The New Workplace Balancing Act”
In the March issue of The Systems Thinker, we explored the growing phenomenon of telecommuting—including both the benefits and potential dark side of this…