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What Are Mental Models? Part 2

TEAM TIP Look for things that rise and fall in your organization, such as employee motivation, product sales, progress on goals, etc. What are…

Evolutionary Leadership: A Dynamic Approach to Managing Complexity

Why do some companies grow while others shrink? Why are some firms extraordinarily successful over the years while others even those in the same…

The Learner’s Path

In my previous article, Confessions of a Recovering Knower(The Systems Thinker Vol. 16, No. 7), I described my journey from being a knower to…

Adaptive Action: Leveraging Uncertainty in Your Organization

It is the bottom of the ninth. The game clock ticks to zero. The goalie has a weak knee; the star forward has five…

Changing Behavior in Organizations: The Practice of Empowerment

Empowerment is the process of enabling individuals to adopt new behaviors that further their individual aspirations and those of their organizations. This article presents…

Until the Vulcan Mind Meld… Building Shared Mental Models

In the popular science fiction TV series Star Trek, the Vulcans, an extraterrestrial species, possess a unique characteristic: They can wordlessly share thoughts, experiences,…

Buy-In: A Radical Appproach to Change Management

How do we manage change in our organizations? Not very well, apparently. According to statistics, the success rate for many planned change implementations is…

Liberating Structures: A New Pattern Language for Engagement

“We change the culture by changing the nature of conversation. It’s about choosing conversations that have the power to create the future.” — Peter…

Corporate Evolution and the Chaos Advantage

For many of us in the corporate world, our worst fear is organizational anarchy. We have visions of sky rocketing budgets, plummeting productivity, lack…

“The Class of the Forking Paths”: Leadership and “Case-in-Point”

It sounds like some of you feel you’re getting no value from this class or think that we are wasting time. Some would like…