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The Unintended Consequences of “Having an Impact”

Chances are, if you have begun reading this article, you care sincerely about making a difference in the world through the work you do…

The Power and Peril of “Thinking Without Thinking”

Without once mentioning the concepts of feedback loops, delays, or behavior over time, best selling author and frequent contributor to the New Yorker magazine…

A Systemic Approach to the Challenges of Our Times

No one can say that renowned physicist Fritjof Capra shies away from a challenge. In his latest book, The Hidden Connections: Integrating the Biological,…

Steering Schools to Success

The Superintendent’s Fieldbook: A Guide for Leaders of Learning by Nelda Cambron-McCabe, Luvern L. Cunningham, James Harvey, and Robert H. Koff (Corwin Press, 2004)…

Conflicting Goals: Structural Tension at Its Worst

Susan is a task manager in an international development bank who finds herself ceaselessly pulled between satisfying client expectations on individual country projects and…

Charting the Challenge of Perfectionism

Most people appreciate when a task is done well. And we know what can result when we strive to do something to the best…

How Do YOU Gauge Achievement?

How are your kids doing at school? If you are like most parents, this question makes you think about grades. We generally judge achievement…

Building Community Through “Healthy Chaos”: An Interview with Steven Bingler

Imagine you own a candy store on Main Street and need someone to develop your web site. Whom do you turn to for help?…

Moonlighting in Germany

Imagine taking on a grueling second job in order to make ends meet—and then finding out that new tax laws will slash almost in…

Investigating the FBI

In the aftermath of September 11, U. S. intelligence agencies have come under criticism for their inability to piece together information to prevent one…