Sector: Business
Showing 10 of 493 results (by popularity)
Making the Jump to Systems Thinking
When Albert Einstein began to play with the theory of quantum physics, he didn’t like it. He spent a few years trying to disprove…
Picture This: Using Learning Pictures to Create Shared Mindset
When interviewed recently about the making of the 1971 film “Duel,” Steven Spielberg spoke about the impossibly tight schedule that the studio had imposed…
Being Heard: Strategies for Getting Your Point Across
We all want to be heard. It’s gratifying, empowering, and makes us feel valued. And in a difference of opinion, we want our side…
What I Learned About Teaching Systems Thinking from Al Gore
Let’s say you wanted to communicate the complexity of a system on the scale of the Earth to an audience with an 8th-grade education,…
Actions Speak Louder than Words: Understanding the Power of Symbolic Action
Does your company struggle with customer satisfaction? Do your employees fully engage with the mission and values of your organization on your customers’ behalf?…
Changing Organizational Culture from a Liability to an Asset
In a commentary on the OP-Ed page of the New York Times entitled “Failure Is Always an Option” (August 2003), Henry Petroski, a civil…
Working in High-Leverage Zones with the Double-Loop Learning Matrix
T he Double-Loop Learning Matrix (adapted from the work of John J. Shibley) is a tool that teams can use for uncovering and articulating…
Peak Performance
Bill Gates, founder of Microsoft, wrote many years ago that we will see more change in the next 10 years than in the last…
The Tall Order of Taming Change
The world has never been certain – the unknown, unexpected, and unimagined have long been central to the human drama. Still, two themes emerged…
Learning to Create New Knowledge
For many people, the purpose of pursuing organizational learning is to create new knowledge for competitive advantage. Although researchers and managers alike often assume…