Sector: Business

Showing 10 of 493 results (by popularity)

A Journey Through Organizational Change

In the 1970s and 1980s, Digital Equipment Corporation was a successful, thriving computer manufacturer, second only to industry giant IBM. The company’s networking business, …

When to Simulate

Systems thinking offers an array of tools — from systems archetypes to computer models — for improving the quality of decision making. Knowing which …

Learning Histories: “Assessing” the Learning Organization

Anyone working to build a learning organization will, sooner or later, run up against the challenge of “proving” the value of what he or …

An Infrastructure for Organizational Transformation at Shell Oil

One of the most valuable insights I ever received on transforming organizations came from my study of physics. My early studies of classical physics …

Guidelines for Designing Systemic Interventions

The phones were ringing off the hook and the fax machine was humming 24 hours a day. The entire staff of the specialty goods …

Decision-Making: The Empowerment Challenge

Imagine that you work for a company that has created a powerful and compelling shared vision. Furthermore, you and your colleagues have established a …

Using Systems Thinking “On-Line”: Listening for Competing Hypotheses

A common approach for using systems thinking in a group setting is to set aside a specific time to explore a significant issue containing …

Lessons in Systems Thinking: A Tale from the Land of Middle Health

Microtown, a small community deep within the Land of Middle Health, isn’t much different from other towns. Its citizens are young and old, rich …

The Leader’s Journey

Much has been written over the years about leadership — the skills required, the dynamics involved, the characteristics displayed by outstanding leaders, and so …

Creating Business Results Through Team Learning

As of 1993, Sigma Tech (a fictional name) was one of the most successful small corporations in the U.S. The company’s business was both …