Sector: Business

Showing 10 of 493 results (by popularity)

Can Learning Cultures Evolve?

There is much agreement that one of the key characteristics of the 21st-century organization will be its ongoing ability to learn. In fact, it…

Clarifying Variables: Actual, Perceived, and Desired

One of the primary benefits of modeling with systems tools—whether causal loops or computer simulations—is the intense discussion it can generate around important variables…

The Learning Organization Journey: Assessing and Valuing Progress

Suppose you have just been appointed the CKO—Chief Knowledge Officer—of your organization. You are responsible for managing the company’s knowledge capital, including how it…

From Event Thinking to Systems Thinking

Your division has been plagued by late launches in its last five new products, and now management has charged you with “getting to the…

The “Living” Company: Extending the Corporate Lifeline

In the 1970s, diversification was the rage. But by the early 1980s, serious doubts had surfaced in the Shell Group about the wisdom of…

Managing Organizational Learning Cycles

Imagine an organization in which all the records disintegrated overnight. Suddenly, there are no more reports, no computer files, no employee records, no operating manuals,…

Check-in Check-out

Your daughter was sick last night and you didn’t get much sleep. Tony’s car was rear-ended on the way to the office. Vivian has…

Stamped Out: Are Postage Costs Getting out of Control?

When Marvin T. Runyon took over the US Postal Service in 1992… He announced plans to slash layers of management and an early retirement…

Using Organizational Learning Tools to Build Community

The Milwaukee Area Technical College (MATC) is the largest two-year technical college in the U.S., serving nearly 70,000 students with an annual budget of…