The way people talk together in organizations is rapidly becoming acknowledged as central to the creation and management of knowledge. According to Alan Webber,…

When Monsanto and American Home Products dissolved their intended merger last year, it was not due to a lack of strategic or market synergy,…

Acentral tenant of system dynamics is the need to model the problem and not the system. As John Sterman points out in his book…

Think of a conversation you’ve been putting off. Got it? Great. Then let’s go. There are dozens of books on the topic of difficult,…

Sustainable change happens when people begin to see the world differently. It takes only a momentary abandonment of longstanding beliefs and assumptions for this…

We can gain leverage for improving conversations by paying attention to advocacy and inquiry. Advocacy is stating one’s views. Describing what I think, disclosing…

So, you’ve chosen a problem you want to study using systems thinking tools. You gather together some co-workers, round up some flipchart paper and…